Courses
Technical Support Call Solutions - Part 1
Technical Support Call Solutions - Part 2
Technical Support Call Solutions - Part 3
Cherwell Certified Professional Support Exam
$0.00
Cherwell Certified Professional Support
- class 4 Courses
- access_time 4h 30m
- Credits: 1
This credential is for a professional who will provide Tier 1 & 2 Support for customers using Cherwell Software.
Cherwell Certified Professional Support Exam
This learning path focuses on the resources available to support staff and how to effectively trouble shoot CSM through those resources.
To obtain this credential, candidates must:
- Complete the CCPEA Certification
- Complete three required Cherwell support courses
- Technical Support Call Solutions - Part 1
- Technical Support Call Solutions - Part 2
- Technical Support Call Solutions - Part 3
- Pass the Support Certification Online Assessment